About us
OUR STORY
Our company was established in 2000 as J&T Plumbing by James and Tania Vinson. Our mission is to be the number one plumbing services provider in the Bay of Plenty.
We have always had a vision to establish a business that is transparent in its culture, inspired by friendliness, trustworthiness and reliability. We work to provide environmentally safe and sound solutions in plumbing, drainage and gas. JT Plumbing services Tauranga, Papamoa, Mt Maunganui and throughout the Bay of Plenty.
Our customer commitments
We build relationships with our customers by being
- Approachable and friendly
- Great communicators
- Present and engaged
- Respectful of people and property
- Able to put ourselves in our customers’ shoes
We provide exceptional service by
- Offering prompt, acceptable solutions and alternatives
- Keeping our customers updated during the job
- Being punctual
- Keeping promises
- Going the extra mile
- Doing quality work the first time
THE JT PLUMBING GUARANTEE
8 Point Gold Guarantee
For your peace of mind, we offer our 8 Point Gold Guarantee on all our work. This promises safety, security, great communication, extended maintenance, and much more.
Master Plumbers Guarantee
As registered Master Plumbers, you are assured of quality workmanship and great service. All of our work is covered by the Master Plumbers Guarantee.
OUR COMMUNITY IMPACT
We consciously work to minimise our impact on the environment, preserving it for future generations. You might have seen our mascot JT the blue duck on our website or our vans. To us, he’s more than a cute rubber duck. He’s inspired by our native blue duck, the Whio. The Whio is endangered, with less than 3000 across the country, and we care about conserving this national treasure for future generations.
OUR TEAM
At JT Plumbing and Drainage we believe a champion team always beats a team of champions. In saying that, our team not only works enthusiastically together but are each highly capable plumbers, drain layers and gasfitters in their own right. Between us all, the years of plumbing experience adds up to over 150 years and equals an unprecedented quality experience for you.
Our highly experienced team of Tauranga plumbers have encountered most plumbing and drainage situations before. Whether you are building a new home, facing a complex plumbing task, or just have a blocked drain or leaky tap, we can help. Our team is focused on doing it right the first time and ensuring satisfaction and happiness for our customers in Tauranga, Mount Maunganui and Papamoa.